★ eGov Strategies Named Indy's #6 Fastest Growing Company by IBJ About Us

eGov Strategies provides comprehensive, innovative software and web design for state, county and local government.

On July 25, the Indianapolis Business Journal announced named the 25 fastest growing companies over the past three years in the Indianapolis area. eGov Strategies finished #1 among software companies and #6 overall.  You can preview the entire list here (although a subscription may be needed: https://www.ibj.com/fast25-2019)

Revenue growth
FY 2016 to 2018: 184%
2018 revenue: $6.9 million

Its work: eGov Strategies LLC designs websites for governments and online payment processing. The latter, CEO Charles “Skeets” James said, is the growth area. The company processes more than $1 billion in credit card and debit card payments and income-based repayments online for cities, counties and states.

New clients: James said eGov’s recent growth has come from landing some large contracts processing tax payments for Harris County, Texas (Houston) and Hempstead, New York. Both contracts were won through competitive requests for proposals. “So it shows we’re competitive and we have a good product,” James said. eGov also works with Conduent, processing child-support payments in 26 states on its behalf. As Conduent adds more states, so will eGov.

Efficiencies: James said another trend that’s helping eGov’s growth is that municipalities are losing baby boomer employees to retirement. Because of that, they need to improve efficiency—and keeping people out of city hall is one way to do that. So in Hempstead, eGov also does bill presentment. Residents get the bill online and pay it there, too. The town saves money by not mailing bills. And taxpayers benefit by not having to pay their bills in person.

Good reputation: eGov Strategies started in 1999 by Ken Barlow and Alan Pyrz, just before the dot.com bust, and restarted in 2002. Over the years, James said, the company has proven itself on multiple levels. “We’re nimble, we’ve got a scalable product and a good reputation, and that helps,” he said. “That reputation is won by the service.” In addition, the company goes to great measures to make sure consumer information remains confidential.

Top rated: This year, the Indiana Chamber of Commerce named eGov one of the best places to work in Indiana. James—who got the nickname Skeets as a baby because he had a cowlick similar to the character Skeezix from the “Gasoline Alley” comic strip—is especially proud of that. “We’ve got a good culture and good people,” he said.

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"eGov Strategies is great to work with.  They are always so responsive and thorough when addressing any of my questions or concerns.  They have worked with us to upgrade and redesign our website twice - which is very tedious - but they manage the process seamlessly so it is not overwhelming." 

 

- ASSOCIATION OF INDIANA COUNTIES