- Consider using bill lookup features for high volume payments as you can provide an additional level of service to customers and reduce staff headaches involved with reconciling payment account numbers
- Create payment solutions that integrate seamlessly with your existing website design; this will reduce confusion for your users and increase adoption of these time-saving solutions
- E-Learning and ongoing training opportunities should be readily available from your vendor - and the challenge of training should not be placed on your organization's administrative team
More about Our Approach
"eGov Strategies is great to work with. They are always so responsive and thorough when addressing any of my questions or concerns. They have worked with us to upgrade and redesign our website twice - which is very tedious - but they manage the process seamlessly so it is not overwhelming."
- ASSOCIATION OF INDIANA COUNTIES