In 2017, the Town of Hempstead, NY solicited an RFP for credit card and electronic check processing. The eGov response included an online solution for web and IVR payments and tools to facilitate electronic billing. The objective of the Town's Receiver of Taxes was to encourage the adoption of "paperless" billing in order to provide taxpayers with better service and reduce costs to the Department.
Learn more about the Town of Hempstead, NY e-billing project implementation effort - and how it was implemented using an innovative software development approach called agile - by reading this article written by Government Technology staff writer Ben Miller shortly after the completion of the website launch.
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